Monitoring the online customer experience, by Mark Hurst.
More Resources Weekly updates via e-mail: update@goodexperience.com to sign up. Free Holiday 2000 E-Commerce report Free Wireless White Paper Free Dotcom Survival Guide Free Holiday '99 E-Commerce report Free White paper on customer experience strategy E-Business Best Practices site In Search of E-Commerce, report from Feb '99	Good Experience: Wireless Resources Download the free wireless white paper, "The Wireless Customer Experience," by Mark Hurst and Zimran Ahmed. Resources from the white paper Endnotes from the white paper - - - - - - - - - - - - Get e-mail updates of goodexperience.com: e-mail update@goodexperience.com Copyright 1999-2002, Mark Hurst.