Broken: (not broken) ThingsAreGood.com
Adam Clare runs the anti-TIB, a site that shows what's going right in the world. Nice work.
Link: ThingsAreGood.com.
A project to make businesses more aware of their customer experience, and how to fix it. By Mark Hurst. |
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Adam Clare runs the anti-TIB, a site that shows what's going right in the world. Nice work.
Link: ThingsAreGood.com.
The Love Lewisham website allows citizens to submit pictures of "broken" things in their community, to alert the local government for need of a fix. Good site.
Just released at unclemark.org - my brand new guide that gives you the single best choice in each technology gift category.
Finally, a disclaimer that makes sense and is even fun to read, in a sick sort of way:
The Preserve does not provide rangers or security personnel. The other people in the preserve, including other visitors, our employees, agents, and guests, and anyone else who might sneak in, may be stupid, reckless, or otherwise dangerous. They may be mentally ill, criminally insane, drunk, using illegal drugs and/or armed with deadly weapons and ready to use them. We aren't necessarily going to do anything about it. We refuse to take responsibility.
...By entering the Preserve, you are agreeing that we owe you no duty of care or any other duty. We promise you nothing. We do not and will not even try to keep the premises safe for any purpose. The premises are not safe for any purpose. This is no joke. We won't even try to warn you about any dangerous or hazardous condition, whether we know about it or not. If we do decide to warn you about something, that doesn't mean we will try to warn you about anything else. If we do make an effort to fix an unsafe condition, we may not try to correct any others, and we may make matters worse! We and our employees or agents may do things that are unwise and dangerous. Sorry, we're not responsible. We may give you bad advice. Don't listen to us. In short, ENTER AND USE THE PRESERVE AT YOUR OWN RISK. And have fun!
From the disclaimer of the Nelson Rocks Preserve, West Virginia, US.
(Thanks to Todd Jennings for the pointer.)
I lived for ten years in New Orleans and on the Gulf Coast, and my heart goes out to the residents of those areas.
If you want to help, please donate money. I know I will.
Also see Wikipedia's entry on Katrina.
-mh
Not broken... instead, a reminder to all the TIB readers working in the fields of user/customer experience, usability, product design, etc.: take a look at Good Experience job openings in those fields.
Or just get them e-mailed to you every week.
Approximately 18 million This Is Broken readers have notified me that Apple's new iPod shuffle page contains the following warning: "Do not eat iPod shuffle."
I don't think this is broken - Apple is just having a bit of fun in talking about a fun product.
(P.S. Kidding about the 18 million bit. Thanks to Mike Kalajian, Benjamin Auch, and others for pointing it out.)