A project to make businesses more aware of their customer experience, and how to fix it. By Mark Hurst. |
About Mark Hurst | Mark's Gel Conference | New York Times Story on This Is Broken | Newsletter: Subscribe | RSS Feed |
Search this site:
Categories:
- Advertising
- Current Affairs
- Customer Service
- Fixed
- Food and Drink
- Just for Fun
- Misc
- Not broken
- Place
- Product Design
- Signs
- Travel
- Web/Tech
Previous: Gas station handicap parking | Main | Next: Taxidermy and cheese
June 5, 2007 12:23 AM
Broken: Detroit airport bathroom stall door
A bathroom stall door I encountered in a lady's bathroom in the Detroit Metro Airport has a handle on the same side as the door hinge. When I first came upon this door, which was in the open position, I saw the handle and, in my haste, grabbed it and pulled. Such is the suggestive power of a handle. It took me a moment to realize that pulling the handle was completely pointless.
The photos are a little confusing but I think I get it.
So, you still operate the handle but you have to apply a lot more torque to get it to close?
Maybe it's meant to be reached from a sitting position.
Agreed, very broken. However, I'm sure the other people in the bathroom thought it was equally broken that you were taking pictures in the dunny.
Some dummy mounted the door backwards. Gosh, that's broken. I agree 100 percent sign (100%).
BROKEN TO AN ANNOYING EXTENT!
Doreen this is actually not broken. This door makes it easier for people in a wheelchair to reach the handle. They would otherwise have to stretch.
Hi Chrisrtr. The door handle serves no purpose because it's on the same side as the hinge. Pulling the handle does not open or close the door. No one would have any need to reach the handle.
Also, the stall was not designed for a wheelchair user. It was the same width and depth as the other stalls -- despite having a safety bar on the wall. I included this info in my original post but it was edited out.
even if it IS for handicapped use, then putting the handle there would be even worse b/c it'd be harder to push the door open or shut. If it's for handicapped use it'd be lower, not on the other side of the door.
The only way this could get more broken would have been to put the handle and the lock on the outside.
Comments on this entry are closed
Previous: Gas station handicap parking | Main | Next: Taxidermy and cheese
OMG that is the brokenist thing i ever saw. whoever installed that door should be shot or at least fired. most (all?) handles are on the OTHER side of the door away from the hinge.
that handle is completely superfluous in that position just remove it and use the lock as a handle
Posted by: PC_nut at June 5, 2007 12:54 AM