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May 16, 2007 08:54 PM
Broken: Airline passengers stuck on the runway
From the NYTimes, Stuck on the Runway, Thinking Rebellious Thoughts:
After about five hours, a flight attendant announced that “an American executive” had ordered pizzas to be delivered from the airport. Five boxes arrived.
Flight attendants, who, according to one passenger, had been “missing in action most of the time,” cut the slices into tiny pieces — 70 in all. Flight attendants said that only those who “really needed it” should take one, a passenger said.
_@_v - i remember an episode of l.a. law where one of the lawyers uses a cell phone to call the court to have a judge issue a habeous corpus to force the airline to let him off.
_@_v - he got his decree but was arrested for interfering with a flight crew. the judge in that case threw dismissed it immediately citing how sick he was of airline b.s.
_@_v - more importantly the prospective client he was on his way to was so impressed with his ability to find a legal way to get off a plane he gave the 'l.a. law' firm the job...
So if the excuse for not letting the passengers off the plane was "the airport doesn't have stairs to accommodate a 757," then how did the pizza guy deliver the pizzas?
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The major airlines have been broken for a long time now. It is surprising that these events are even news. I keep thinking that it can't possibly get any worse, and the airlines never fail to surprise me again with a new low in customer service and satisfaction. Is it any wonder why they rated lower than the IRS?
Posted by: ebob at May 16, 2007 11:01 PM