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December 4, 2006 12:03 AM

Broken: Adobe error report form

AdobeerrorreportformMarsha Glassner points out:

When you submit a bug report form to Adobe online, they ask that you write them how to reproduce the problem.

Once you have taken the trouble to write up a detailed explanation of how you encountered the bug, and you are ready to submit your report, the form tells you *after* you have completed the description, that you are limited to a description of 2000 characters!

Also, just to add insult to injury, they end their admonition to any customer who isn't concise enough with an exclamation mark!

Comments:

lol and no character count either.

first!

Posted by: n1nj4 at December 4, 2006 01:22 AM

I'm not surprised Marsha was submitting a bug report for Dreamweaver. I own Dreamweaver MX and it is definitely one of the most glitchy, buggy programs I have ever used.

Posted by: jon at December 5, 2006 03:12 PM

Thanks for posting this! I filed a bug report to get it fixed (ba-doom-cha) ;). But seriously folks... we'll get it fixed.

David Hatch, Chief Information Architect, Adobe.com

Posted by: da5id at January 12, 2007 06:52 PM

Maybe you can post all of the text on a web page and then in the description field, write "It is too long" and put a link to the text.

Posted by: zzo38 at January 28, 2007 09:41 AM

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