A project to make businesses more aware of their customer experience, and how to fix it. By Mark Hurst. |
About Mark Hurst | Mark's Gel Conference | New York Times Story on This Is Broken | Newsletter: Subscribe | RSS Feed |
Search this site:
Categories:
- Advertising
- Current Affairs
- Customer Service
- Fixed
- Food and Drink
- Just for Fun
- Misc
- Not broken
- Place
- Product Design
- Signs
- Travel
- Web/Tech
Previous: No smoking sign | Main | Next: Unknown fabric at Wal-Mart
November 15, 2006 12:03 AM
Broken: Dole raisin bag instructions
I bought a bag of Dole raisins which has instructions to "tear here." However,there is no place to tear unless I am Edward Scissorhands.
There is no notch on the bag to tear - you have to cut the bag with the scissors to open it. The instructions on the bag should state "cut here" instead.
Wierd. Could be a machine malfunction that makes those tear marks. Try buying another one. Not broken until you try another bag.
This is definitely broken! I've been flummoxed by this myself many times. Furthermore, the zip loc thingy does not work that well, so you cannot really reseal the bag using it.
Why do I keep buying them? The raisins inside are pretty good, compared to those of their competitor which has imitated the packaging, but not the contents.
Comments on this entry are closed
Previous: No smoking sign | Main | Next: Unknown fabric at Wal-Mart
If you look closely there is a picture of scissors right on the bag. I guess that means you have to cut it first and then tear across. Kinda broken, but they've covered their bases on this one.
Posted by: lefty-chef at November 15, 2006 12:41 AM