A project to make businesses more aware of their customer experience, and how to fix it. By Mark Hurst. |
About Mark Hurst | Mark's Gel Conference | New York Times Story on This Is Broken | Newsletter: Subscribe | RSS Feed |
Search this site:
Categories:
- Advertising
- Current Affairs
- Customer Service
- Fixed
- Food and Drink
- Just for Fun
- Misc
- Not broken
- Place
- Product Design
- Signs
- Travel
- Web/Tech
Previous: Boston airport welcome sign | Main | Next: Akeelah and the Bee DVD box credits
November 18, 2006 12:03 AM
Broken: BestBuy.com store locator
(Best Buy fixed their store locator - it now shows you what stores are within the proximity of your zip code, it no longer re-directs you to the Microsoft Windows mobile page. Good job Best Buy!)
Nick Srinivasan writes in:
I was on the Best Buy website trying to locate a store near my neighborhood. On the store locator page, after you input your zip-code under Store Locator and click "Go" to see the results, you are then re-directed to a Microsoft Windows mobile page.
The web developer must have forgotten to change a test link!
If the link "redirected" the visitor to the Windows Mobile page, how come you can't hit the back button from the Windows site?, or did it pop up in a new window?
Comments on this entry are closed
Previous: Boston airport welcome sign | Main | Next: Akeelah and the Bee DVD box credits
Either they fixed it already, or you did something wrong. It works fine.
However, this post is broken! The correct link to the store locator page is http://www.bestbuy.com/site/olspage.jsp?id=cat12090&type=page&isCarFi=null
Posted by: stoo at November 18, 2006 06:46 AM