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A project to make businesses more aware of their customer experience, and how to fix it. By Mark Hurst. |
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Previous: Wells Fargo buyer's defense program | Main | Next: Schedule display in Rome
September 12, 2006 12:03 AM
Broken: "Left lane" sign
Erik Dahl submits a picture of a sign taken in Pittsburgh, Pennsylvania:
"Left lane must..." Do what? What must the left lane do?
Luckily for me this is on my commute to and from work, so I know what I need to do.
This is a very confusing intersection, there is a bridge, a tunnel, and several hills. If you make a wrong turn it is going to be awhile before you can turn around. I see people get it wrong at least once a week, and I'm only going through the intersection 5 times in a week.
It's not broken, just out of context. It's an answer to a question. The question is: "Is anyone near a yellow line?"
Answer: "Left lane must (be next to a yellow line)"
_@_v - as you drive past the sign it reveals...
LEFT LANE
MUST
DIE!
as rotating knives descend upon your prius...
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Previous: Wells Fargo buyer's defense program | Main | Next: Schedule display in Rome
Do your city council a favour and drop them an email to let them know their sign's not working! They may not know...
Posted by: Alden Bates at September 12, 2006 02:39 AM