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September 2006

September 30, 2006 12:03 AM

Broken: Disney Interactive packaging

DisneyprincessJack Moffett writes in:

My daughter just received a software game called "Disney Princess: Magical Dress-Up" for her birthday from a friend. As soon as she unwrapped it, we checked to make sure it was Mac compatible. As you can see in the picture, the box clearly indicates that it is indeed Mac compatible, and lists the system requirements. The disc was also printed with a label indicating that it will run on a Mac.

Later, when I inserted the CD-ROM, there didn't appear to be any Mac files, let alone an installer, on the disc. I checked the installation instructions printed on the back of the envelope the disc was in, which said to run the Mac installer. I checked their support site, which also said to double-click the Mac OS X installer found on the disc. Perplexed, I sent an email to their support address. Below is the response I received:

Dear Jack,

Thank you for writing. The disc for The 2004 Disney Princess Collection was rebuilt to exclude the Macintosh side. Even though the Magical Dress-Up CD is labeled as being compatible with both OS's, it is only compatible with Windows.

This issue can be remedied by getting the Macintosh compatible version of the program. Once we confirm that you have the new version, (PC Only) we will send you out the Macintosh compatible version free of charge to you.  To provide us with that information please note the serial number on the top side of the disc.

Unfortunately, there was nothing resembling a serial number on the disc.

When a product is updated, its packaging should be updated as well!

September 29, 2006 12:03 AM

Broken: Emergency instructions on a train

Emergency_1

Ian Chard submits a picture taken on a First Great Western Link train between London and Great Malvern, UK:

Presumably those not fortunate enough to be travelling in first class can get stuffed in case of an "emergeny"...

September 28, 2006 12:03 AM

Broken: Concrete truck sign

Rte84concretetruck

Elizabeth Perry submits a picture taken on Interstate 84 in New York and writes:

While the company may boast that they are "Not Just Concrete..." it looks as if they forgot to fill in the entire form when they requested a sign.

September 27, 2006 12:03 AM

Broken: Laptop wedge pillow

LaptopwedgepillowMichael Dwyer points out:

Costco sells a Laptop wedge pillow.  I can see all kinds of uses for a wedge pillow, but a laptop stand is not one of them.

First of all, the ergonimics are totally wrong.  The photos shows a recipe for carpal tunnel syndrome.

Secondly, no laptop should be operated while sitting on a padded surface.  You will cover the cooling vents and your laptop will overheat and eventually shut down, if not become damaged.

September 26, 2006 12:03 AM

Broken: Electronic billboard

Img_3946_1 Jade Wu submits a picture taken in Las Vegas, Nevada:

I saw a huge electronic billboard in Las Vegas was showing a Microsoft windows calculator.

Maybe the operator was asleep and didn't realize what was being shown in the sign.

September 25, 2006 12:03 AM

Broken: Parking ticket machine

NogreenbuttonVincent Maurin points out:

The text on this parking ticket machine near Luxembourg Airport says - "Press the green button," but there is no green button.

At least there is only one button, so its not that confusing, but they should have just input the text to display "Pressez Bouton" which means "Press the button" instead of "Pressez Bouton Vert," which means "Press the green button."

September 23, 2006 12:03 AM

Broken: Officedepot.com product image

Notcat5Creed Combs submits a screenshot taken from Officedepot.com's website:

The picture on this page is definitely a surge protector and not a Cat 6 cable like the site describes.

September 22, 2006 12:03 AM

Broken: Neorest toilet slogan

Neorest

Yet another example of something that doesn't need to be called an experience.

The sales book of Neorest, a toilet manufacturer, promises "an experience beyond words."

September 21, 2006 12:03 AM

Broken: Braille help sign

BrailleonpaperChris Barr writes in:

I went in to pick up my bicycle today from this bike shop and saw this printed paper sign that says - "Please ask staff for help." 

Right under that text is braille, but the braille is printed on paper that has no variable texture, therefore making the braille unusable.

September 20, 2006 12:03 AM

Broken: Auto body shop name

PercisionC.D. Tavares submits a picture taken in New Port Richey, Florida:

I took this picture of a place named  "Percision Auto Body."

As a general rule, if you give your business a name implying competitive superiority, using words such as "precision," it's often more persuasive if you can avoid misspelling them.

September 19, 2006 12:03 AM

Broken: Dental clinic name

Img_1795_1A reader named Jonathan submits a picture taken in Taipei, Taiwan:

I knew that luxury designer names were being knocked off for bags, but who knew that people were using luxury designer's names for dental clinics as well!


September 18, 2006 12:03 AM

Broken: "Off limits" sign

OfflimitsAlex Barrett submits a picture of a sign taken in Anoka, Minnesota:

So...what? Only unauthorized personnel are allowed?

This is a completely undoctored photo. I've seen this sign nearly every day for five years when I drive home from work, and it still makes me laugh. The fence is guarding a few military vehicles at the Army Reserve Center in Anoka.

September 16, 2006 12:03 AM

Broken: Air New Zealand In-flight entertainment system

AirnzJon Beattie writes:

Getting the Windows CE boot screen at 30,000 feet is a little broken.

September 15, 2006 12:03 AM

Broken: Walgreens naming of "Walborne"

WalborneSusie Wyshak points out the Walgreens knock-off of Airborne, the popular fizzy vitamin pill.

By naming it Wal-borne instead of Air-borne, it seems to remind us that there are lots of germs floating around at Walgreens.

September 14, 2006 12:03 AM

Broken: McDonald's sign

McM.cara submits a picture taken of a McDonalds sign in North Branford, Connecticut:

The local McDonalds redecorated and were exciteded about their new look.

The walls are a different color and the tables have been moved around, so the "new look" is not that dramatic and probably doesn't warrant a "whoa".


September 13, 2006 12:03 AM

Broken: Schedule display in Rome

Scheduledisplay A reader submits a picture taken in Rome, Italy:

I saw this broken schedule screen at the Fiumicino Airport in Rome.

Looks like one out of three schedule display is lazy and doesn't want to stand upright.

September 12, 2006 12:03 AM

Broken: "Left lane" sign

LeftlanesignErik Dahl submits a picture of a sign taken in Pittsburgh, Pennsylvania:

"Left lane must..." Do what?  What must the left lane do? 

Luckily for me this is on my commute to and from work, so I know what I need to do.

This is a very confusing intersection, there is a bridge, a tunnel, and several hills. If you make a wrong turn it is going to be awhile before you can turn around. I see people get it wrong at least once a week, and I'm only going through the intersection 5 times in a week. 


September 11, 2006 12:03 AM

Broken: Wells Fargo buyer's defense program

WellsfargoA reader named Mike writes in:

Included with my credit card bill from Wells Fargo was one of those side-tear envelopes where you tear off one side and slide the contents out.  The other three sides remain sealed, to ensure that the text printed on the inside of the envelope cover is unreadable.
 
As you can see from the red box around the section titled "Extended Protection," towards the bottom of the image,  this program will "extend your original manufacturer's warranty on eligible purchases made entirely of on your enrolled credit card up to 12 additional months on eligible warranties of 3 years or less" and then at the very bottom of the page, there is text that refers the reader to  "See Important Disclosure enclosed for more details."

Well that Disclosure is printed on the *inside of the back cover of the envelope!* 

The "important disclosure" can't be seen unless you rip apart the envelope, and most people would have already thrown away the envelope after opening it and removing the contents!
 
What's even more broken is that the terms and conditions exclude "damaged, non-working goods" ... Isn't that the whole point of a warranty? So what's the value of the "extended protection" included in the program?

September 9, 2006 12:03 AM

Broken: Verizon Blackberry support site

Ben Sjoberg writes in:

I was trying to remove an annoying signature that is attached to all outgoing messages from my BlackBerry.

A search on the Verizon web site gave me a seemingly simple solution: click the Options button.

Vzwsite

I follow the link and log in, however the Options button is nowhere to be found:

Blackberryis

I called Verizon tech support, and they gave me the same instructions about the Option button. After the representative realized that there wasn't such a thing, I was forwarded to level 2 tech support. Apparently they had recently changed their system, but the instructions hadn't been updated yet.

September 8, 2006 11:43 AM

Broken: (not broken) ThingsAreGood.com

Adam Clare runs the anti-TIB, a site that shows what's going right in the world. Nice work.

Link: ThingsAreGood.com.

Broken: Target cart corral

Target_parking_1Mickey Mellen submits a picture taken in Smyrna, Georiga:

Our local Target just revamped the entire inside of their store.  It took months, and it looks great.

However, a few days ago, they resurfaced the parking lot and painted new stripes, which made the parking angled.  The cart corrals (which are as wide as one parking space) are laid straight - not angled.  As a result, each cart corral chews up four parking spaces instead of just two, making for less parking.

September 7, 2006 12:03 AM

Broken: Bank name

FifththirdbankBrit Indrelie spotted the "Fifth Third Bank" in Traverse City, Michigan.

Would that make it the fifteenth bank?

September 6, 2006 12:03 AM

Broken: Financial Times promotion

WantodriveA reader named Michael writes in:

I received this picture in an e-mail promotion from Financial Times magazine. 

The text elsewhere in the message says "Life in the Fast Lane Instant Win Game" and "Enter now for a chance to win a 1-day dream driving experience courtesy of World Class Driving."

They mention Ferrari, Maserati, Lamborghini, and Aston Martin next to their promotional graphic -- but they actually show a picture of a Ford. 

I guess "Want to drive a Ford?" doesn't have the same ring to it.

September 5, 2006 12:03 AM

Broken: Hidden Marriott thermostat

Jack Mueller writes in: I was at the Marriott Pyramid North in Albuquerque, New Mexico and it was a little cold in the room, so I went looking for the thermostat. Finally I found it in the closet. Thermostat_1

Notice that the closed door lets little or no ambient air in so the thermostat cannot sense when to turn on or off.

Closetclosed

September 4, 2006 12:03 AM

Broken: (Just for fun) Ironic sign

Ironicsign_1Trevor Holloway submitted this picture of a sign in McLoud, Oklahoma.

September 2, 2006 12:03 AM

Broken: Chase Online page

ChaseA reader points out:

I got this interstitial page when logging on to my Chase credit card account. The only option is to go to my account page, which is what I asked for in the first place.

I'm glad that the Chase site is giving me the option to not see this page again, but why did it show me this page to begin with?

September 1, 2006 12:03 AM

Broken: Semifreddi's bread label

BreadBrad Dosland points out a label that appears to read, "Never had no trans fats, never will."

So, does this fancy baguette have no trans fats or has it never had no trans fats?

The double negative certainly indicates a proud legacy of fatty bread!

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