A project to make businesses more aware of their customer experience, and how to fix it. By Mark Hurst. |
About Mark Hurst | Mark's Gel Conference | New York Times Story on This Is Broken | Newsletter: Subscribe | RSS Feed |
Search this site:
Categories:
- Advertising
- Current Affairs
- Customer Service
- Fixed
- Food and Drink
- Just for Fun
- Misc
- Not broken
- Place
- Product Design
- Signs
- Travel
- Web/Tech
Previous: Drink name | Main | Next: Global weather simulation model
July 17, 2006 12:03 AM
Broken: Chair sign
At the Orlando International Airport, some chairs had gotten wet, and they were marked with "wet chair" signs to keep people from sitting on them.
The signs read: "Welcome to Orlando International Airport. Wet chair."
The only problem is that the text "Welcome to Orlando International Airport" is so small compared to the rest of the text on the sign that it just looks like the sign says "Welcome to Wet Chair."
Thats funny. Definently broken. You'd think that after going through the trouble of making a fancy logo for the airport they would at least make it big enough to read.
First!
"WET": An adjective? So I first thought. But think how much better it becomes when read as a verb...
Soooo... someone's nice enough to warn you about a wet chair and you nit pick about it?
... dude.
Now, if this chair had been sitting around, wet, and no one was doing anything about it, it might be broken.
Further, I think your gripe with it is pretty invalid anyway. It clearly says:
WELCOME TO
WET CHAIR
------------
What's so friggin broken about that?
Soooo... someone's nice enough to warn you about a wet chair and you nit pick about it?
... dude.
Now, if this chair had been sitting around, wet, and no one was doing anything about it, it might be broken.
Further, I think your gripe with it is pretty invalid anyway. It clearly says:
WELCOME TO
--
ehh... borderline broken. Giving it more than just a passing glance, you can easily tell there is text between 'welcome to' and 'wet chair'. (and, as with "wet paint" signs, *I* would never think of it as a verb)
It is nice, though, that they warn you about the wetness. And you are VERY WELCOME to the Wet Chair
This blog has become too inane even for me.
I recommend you cut back on posting frequency and start posting things that are actually broken.
Goodbye.
Why not just remove the chair until it is dry. Wouldn't that make more sense and save a lot of trouble? Looks like the maintenance dept. is getting a little slack. Oh, and goodbye Francois Tremblay. Have a nice day. PS don't forget to look for my "This is Broken" contribution. I am just waiting for it to be chosen. Maybe then you will want to come back! But then again maybe not, whatever.
All the time and effort taken to make WET CHAIR signs could have, instead, gone into actually removing the chairs and placing them into some kind of storage area to dry out. That way there would be no gripes about the chairs being wet and no gripes about a sign which may or may not be broken. So what really is broken here is the logic somebody used to deal with the wet chair problem.
As posted before - at least they went to the effort of actually warning you about the wet chair. That is customer service beyond!!
They're obviously cleaning the chairs and they're damp as a result of the process, hence the printed signs. What is obviously broken here is that this, like many other "broken" things shown are rather lame. There are many other things submitted, but Mark chooses not to use them. I've submitted quite a few times and the only one used was kind of funny, but probably the least broken of everything sent in.
ROFL that's so ****ing funny!lol!
BROKEN to the point of being popcorn on a scale of practical to not-so-useful!
like this:
practical.....not-so-useful........................
...................POPCORN!
I live in Orlando, and right next to OIA. But even so, this isn't "broken" in the least. Do you understand that the chair is wet? By general consensus, yes, everyone is clear that the chair is wet. The main purpose of the sign is fufilled. The "Welcome to WET CHAIR" is chuckle funny, but its still fairly obvious it should say Welcome to OIA, with whatever message underneath. But you want me to beleive that the sign is bad because an insignificant welcoming message is missed? Come on
I live in Orlando, and right next to OIA. But even so, this isn't "broken" in the least. Do you understand that the chair is wet? By general consensus, yes, everyone is clear that the chair is wet. The main purpose of the sign is fufilled. The "Welcome to WET CHAIR" is chuckle funny, but its still fairly obvious it should say Welcome to OIA, with whatever message underneath. But you want me to beleive that the sign is bad because an insignificant welcoming message is missed? Come on
For all you idiots who have nothing better to do with your time than rack your brains for reasons as to why what Mark posts isn't broken, allow me to explain why this is a legitimate entry:
1. Why would a chair that's indoors be wet in the first place?
2. Why would they leave the chair there if it was wet?
3. Why would they go through the trouble of printing up a sign that states that the chair is wet instead of just moving the chair-- and without even saying WHY it's wet?
4. Finally (on top of all of this) the sign looks like it says "Welcome to wet chair." Now, that phrase doesn't have to be interpreted as "You are welcome to urinate on the chair," it can also be interpreted simply as "Welcome to the Wet Chair." EITHER WAY, it's FUNNY.
Now at least TRY and understand the entry before you go WHINING about it.
YEEEESH.
The Chair looks like it's a fabric upholstered chair.. most likely it has to be cleaned using a steam cleaner and was just cleaned. It would stay damp for quite a while, but to just look at it you would not know it was damp. Most likely they contract out the upholstery cleaning so the cleaners couldn't take it anywhere else.. why not just use hard plastic chairs instead.. sole the problem but then people would be writing in saying it was broken because an airport didn't have comfortable chairs to sit on..
The sign should be:
WELCOME TO
Orlando International Airport
Currently our bathroom is being cleaned and is closed.
Please relieve yourself on this chair in the meantime (no solids please).
This is the only bathroom. Please do not use other chairs.
We are deeply sorry for your inconvenice and inprivacy.
-Maintenience
lol put "YOUR welcome to wet chair" and it has a whole new meaning.
your welcome to wet this seat... no solids
Comments on this entry are closed
Previous: Drink name | Main | Next: Global weather simulation model
Welcome to Wet Chair, population 1 and counting. Enjoy your sit.
Posted by: gamekid at July 17, 2006 12:25 AM