A project to make businesses more aware of their customer experience, and how to fix it. By Mark Hurst. |
About Mark Hurst | Mark's Gel Conference | New York Times Story on This Is Broken | Newsletter: Subscribe | RSS Feed |
Search this site:
Categories:
- Advertising
- Current Affairs
- Customer Service
- Fixed
- Food and Drink
- Just for Fun
- Misc
- Not broken
- Place
- Product Design
- Signs
- Travel
- Web/Tech
Previous: Non-question in DC Bar app | Main | Next: Ad placement
August 18, 2005 12:03 AM
Broken: Radisson hotel bathroom, Wichita, KS
Spent a week in Wichita for work, and was continually annoyed by the obvious lack of usability designed into the toilet paper holders. I'm flexible, but this was just beyond my normal range of motion. I kept putting one roll on the sink so I could reach it. Of course, the cleaning crew always put it back where it belonged. This picture was taken on my last day at the Radisson Broadview, in Wichita, Kansas.
You know, that would be quite functional if you sat backwards on the toilet. Set your laptop on the tank and take care of business while...taking care of business.
Gotta think outside the box.... ;)
Hm, how about reaching over the opposite shoulder? (Not that I'm saying it isn't broken, because it is. Just that maybe there was a bit of a local-minimum problem when you tried figuring out how to reach it.)
This is clearly a situation where a person would need to plan carefully the "evacuation" from beginning to end. A gentle tug on both rolls should produce enough paper on either side to complete the task. The well-placed vent should remove any tell tale signs that you were ever there. I'm not sure if this is broken.
The problem is that you are predisposed toward sitting on the toilet facing outward; if you turned around, you'd be fine. And you could play Solitaire!
Am I the only one who stands up to wipe? If you're worried about dribble from the front, grab a bit of TP before you sit. Honestly, what am I missing here?
Umm yes you are the only one who wipes while standing up. I've only know one other person my whole life who does that.
I wipe standing up and so does every man I have gone to the bathroom with, which is probably less than one person I guess.
But anyway, the smallest bathroom I was in, the shower was ABOVE the toilet and the sink across from the toilet. Maybe 3 by 4 feet total including that shower. The shower drain was in front of the toilet and the idea was to put the seat down before showering.
I believe that's the 'aerobic' configuration. By continually twisting to the left for one sheet, then to the right for another, you not only tighten your abs, but relieve constipation.
Wipe standing up??? How?? Standing up causes your, er, cheeks to come together. Sitting causes them to separate, facilitating access to the, er, necessary location...
Also broken- the vent in the photo is an intake for the heating/air conditioning system.
As a former installer/tech, I know that you should *never* put that in a bathroom for 2 reasons.
1) WAY too much moisture in the air, which will foul up the cooling end and cause premature rusting and wear on internal components, as well as promote mold growth in the ducts
2)If someone is less than sanitary, you could be circulating sewage funk through throughout the room/house.
Talk about Eau de Toilete
You are all forgetting that there s a granite countertop present. Granite is a sign of luxury. As long as the countertop is there, they would have been perfectly justified in not even installing a comode... or bed for that matter. Do you know how comfortable granite can be?
What a crappy hotel.
I stayed in a 5 star hotel in the Domminican Republic that had a loovered bathroom door. Oh, and the entire bathroom was made of marble... everything!
What does sound do when it hits a hard non-porus surface? It ECHOES!!
It's pretty embarrasing when you have to ask your future wife to watch tv "real loud" because you have to dump some groceries.
As a matter of fact I might see if I have a pic so I can post it here.
"I wipe standing up and so does every man I have gone to the bathroom with, which is probably less than one person I guess."
"me" + every other man = "me"
Seriously, why stand up to wipe?!?!?!
It makes no sense.
Why stand up to wipe? For the same reason one would (somehow) sit down to wipe....To clean your butt....
(Remember the old joke about how is the Starship Enterprise like toilet paper?)
I very much like this idea of sitting the other way on a toilet seat. perhaps if all thrones had a desk on the toilet seat, we could be more productive workers
And as for the standing up/ sitting down debate, I say "to each his own".
Now I'll just leave it at that.
Comments on this entry are closed
Previous: Non-question in DC Bar app | Main | Next: Ad placement
not one but two unreachable tp holders. and that vent looks slightly broken too. god bless those crazy (flexible) kansans.
Posted by: gmangw at August 18, 2005 12:29 AM