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Previous: BBC typo (fixed.. quickly!) | Main | Next: UPS COD notice
April 22, 2005 12:10 AM
Broken: Benefits site question
Julian Botto writes:
This is a screen-shot of a question from a questionnaire on http://www.benefitscheckup.org/ . If you go to the BenefitsCheckupRx questionnaire and type in "wife" for who you're filling it out for, the next page plugs that string into the next questions, one of which is this gem, "What is your Wife's current marital statues?" It's somewhat surprising that they haven't thought of the possibility that someone might fill this out for his or her spouse.
I notice that you said you typed in "wife". Maybe what's broken is that they don't have a drop-down to let you select this. It would be complicated to have the site parse everyone's input to figure out whether or not they're married, just to avoid one extra question. Broken, yes. I'm not sure what the solution would be, though.
What is also broken on the seconed page it asks what is the birth month and year of your "wife" it has an option "before 1900"
My favorite part is that, for your wife's marital status, you can choose "widowed." Are you checking the benefits for your wife from beyond the grave?
I believe sites typically use the word spouse rather than both husband and wife. Maybe that is where the problem starts at.
Before I actually got it, I thought the broken part was the typo in the post. "What is your wife's marital statues?" Just a typo.
Another broken thing about the web page is that the web site will let you go to the next survey page even if on the gender option you state your wife is a male, but the zip code must match the state, no matter any other misinformation.
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Previous: BBC typo (fixed.. quickly!) | Main | Next: UPS COD notice
Definitely broken -- and made funnier by the location of the button on that screen: "What is your wife's marital status? Help!"
Posted by: stoo at April 22, 2005 06:46 AM