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March 14, 2005 12:16 AM

Broken: Pliers package

Figure1Jonathan Johnson points us to this description of a broken pliers-package design: you need pliers to open the package, to get to the pliers!

Comments:

no no no, its a puzzle see... you have to try and get the pliers out without damaging or bending anything...

Posted by: Dragon at March 14, 2005 02:47 AM

Actually, I think you need wirecutters to snip what holds the pliers in place.

Mr. Johnson: Bob, we need to double our tool sales this year.

Bob: Mr. Johnson, I have a great idea, we'll make packaging that requires other tools in the line to open them. We'll make it a puzzle, you have to buy the complete line in order to open them.

Mr. Johnson: Brilliant!

Posted by: Joshua Wood at March 14, 2005 06:55 AM

I suspect that this packaging technique may be related to anti-theft / anti-shoplifting goals. Binding the product to the packaging like this makes it difficult to separate the pliers from the packaging and presumably any anti-theft RFIDs on the package.

A more egregious affront to useful packaging are blister packs. They are nearly impossible to open by mere mortals without creating jagged or sharp edges.

Posted by: Carlos Gomez at March 14, 2005 08:32 AM

I agree with Carlos above.

What's really broken is the sad fact that people steal, requiring annoyances like this.

Posted by: Steve at March 14, 2005 11:06 AM

What makes this especially funny is not that it simply uses fasteners that could most easily be removed with pliers. The packaging clearly indicates that it is very specifically designed to be opened with pliers, as seen in the second pic.

Posted by: Jeff at March 14, 2005 12:10 PM

I think another issue, aside from shoplifting, that hardware stores have to deal with on a constant basis is the fact that some people buy tools they only need once or for one project. if the packaging is easy to put back together people are more apt to return the item after use. I doubt free tool rental yields much profit.

Posted by: Lena at March 14, 2005 01:32 PM

so the lesson here kids is "business friendly, user nightmare"

Posted by: Dragon at March 14, 2005 02:00 PM

"What's really broken is the sad fact that people steal, requiring annoyances like this."

Bzzt. Never blame the user. Who do you think you are - a software developer???? :)

Posted by: DaveC426913 at March 14, 2005 03:46 PM

"...... people are more apt to return the item after use...."

I really doubt this is a significant factor. Many stores these days seem to have an astonishingly accomodating return policy, opened-merchanise or no.

Posted by: DaveC426913 at March 14, 2005 03:48 PM

This is like the old downloading winrar in a .rar archive story.

Posted by: Maurs at March 14, 2005 04:21 PM

Once I used an FTP client to backup my files on my mom's mac. When my computer crashed, I realized that I had to download the client again because I had no way to transfer its install file back to my computer.

Posted by: fuzzy at March 14, 2005 05:54 PM

Ok, so the above comment has what relevance to pliers?

Posted by: Andy Hoffman at March 14, 2005 07:19 PM

It is simple how you open it. You put the package on its side. Hit it withsomething hard so the metal piece that is holding down the pliers bends alowing you to free the pliers,Bend the package back ,take the pliers and open the package.

Posted by: unknown at March 14, 2005 08:26 PM

It is simple how you open it. You put the package on its side. Hit it withsomething hard so the metal piece that is holding down the pliers bends alowing you to free the pliers,Bend the package back ,take the pliers and open the package.

Posted by: unknown at March 14, 2005 08:27 PM

It's another product design ploy to sabotage their own companies and get gigantic severance packages and after the money is to little for tem to sue the CEO!!!

Posted by: Administrator00192 at March 14, 2005 11:21 PM

It's another product design ploy to sabotage their own companies and get gigantic severance packages and after the money is to little for tem to sue the CEO!!!

Posted by: Administrator00192 at March 14, 2005 11:21 PM

It seems to me that businesses seem to be making packaging bigger and/or harder to open all the time. I once got a SecureDigital card for my PDA, and for those who don't know what an SD card is, it is about the size of a quarter and it stores data. I get this particular model in Wal-Mart of course, and the packaging is over a foot tall and about eight inches wide. It was the most ridiculous thing I have ever seen. There was even a smaller package inside the larger one. Obviously it was made for anti-theft purposes, but it was already locked to the shelf, and I had to get an emplyee to open it for me.

Posted by: SpicyMeatball at March 14, 2005 11:25 PM

How ironic. So if you didn't already have pliers, you'd be screwed. You have to use problem solving skills to get your pliers! :)

Posted by: Bob at March 15, 2005 12:52 PM

To open portable saw take of bolts.To take off bolts use a wrench. Use a pair of pliers to open wrench package. To open pliers use a hack saw.To

open hack saw pull out nails in wooden box with a hammer.To open hamer use wire cutters to cut open wire mesh box.To open wire cutters use grinder to grind away titanium box. etc....

Posted by: unknown at March 16, 2005 06:13 PM

Or buy a swiss army knife and avoid the whole thing.

SpicyMeatball: At least you don't need an SD card with your ID on it to open the package.

Posted by: fuzzy at March 17, 2005 02:25 PM

I would like to see a new improved package that has an intergrated retnal biometric scanner. This way you could stare at the package until it opens.

Posted by: Porthos at March 17, 2005 03:26 PM

What if some terroists burned your retinas out. than you would be screwed.

Posted by: unknown at March 18, 2005 07:28 PM

Simple.. burn it open.

fire, c-4, and ducktape will fix just about anything.

Posted by: Picho at March 20, 2005 06:10 PM

those arent pliers to open it, thats a picture of wire cutters

Posted by: aznfury at March 21, 2005 11:54 PM

use the tools you see in the hardware store to open the tool you want to steal in the store. i mean borrow of course

Posted by: Picho at March 22, 2005 07:38 PM

If U R 2 weak 2 open the package, how R U going 2 use the pliers?

Posted by: seth at April 10, 2005 12:04 PM

Once you manage to get a good hold on the packaging, and try to peel back the protective anti-theft devise, Phwippp! that's when you need a trip to the ER to have a 4" laceration stitched closed, and after all is said and done you now own a $3.00 pair of pliers that cost $600.00 to open and the real kick in the crotch is you can't use them for 6 weeks untill you get the use of your hand back...

Posted by: thewaterguy at June 27, 2005 05:18 PM

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