A project to make businesses more aware of their customer experience, and how to fix it. By Mark Hurst. |
About Mark Hurst | Mark's Gel Conference | New York Times Story on This Is Broken | Newsletter: Subscribe | RSS Feed |
Search this site:
Categories:
- Advertising
- Current Affairs
- Customer Service
- Fixed
- Food and Drink
- Just for Fun
- Misc
- Not broken
- Place
- Product Design
- Signs
- Travel
- Web/Tech
Previous: Call-center hold audio | Main | Next: Days Inn shower handle
February 2, 2005 12:51 PM
Broken: Connecticut emergency broadcast test
Contrary to the scrolling banner on Connecticut TV screens, there was no need to evacuate the entire state.
I wonder what sort of situation would exactly call for a state-wide evacuation. All the events I can think of would have most residents fleeing on their own.
Shouldn't there have been plastic coverings over the "Evacuate the state" button, like over the "launch rocket" or "drop bomb" buttons in the movies?
Something to that effect would have worked, like having it behind a "break glass to evacuate the state" button.
In the Video It says "... A Evacuation ...".
This is improper, it is supposed to say "An Evacuation"
Well... to evacuate the entire state... perhaps something that we cannot normally detect, or something that wouldn't cause us to flee?
Like perhaps impending attack from some foreign enemy that we know nothing of, therefore, cannot run until a later time, when it shall be too late?
Or an impending nuclear meltdown?
Or perhaps the release of something poisonous that we cannot detect (carbon monoxide, whilst inappropriate for this situation, is one example methinks).
Plus, perhaps for those poor fools who are so vegetated on the TV they don’t realize what’s occurring…
And ‘dirty bomb’ always comes to mind.
I especially like that the evacuation was to be one hour long. What could require evacuating a whole state for ONE hour? A really nasty fart?
Forget why the "evacuate state" code exists. I think it's concerning that these codes can be so easily miskeyed. What if it were a real emergency and the wrong instructions were sent out? How close together are codes that mixed up could change proper emergency instructions into instructions for certain death?
_@_v - they should scrap the emergency broadcast system entirely. all the e.b.s. ever does over here is tell us when a freakin 'severe thunderstorm' is on it's way, which of course is something i'd never figure out is coming and being indoors watching t.v. is something i really don't need to care that much about.
_@_v - ennyways where was the freakin e.b.s. guy on 9/11? every freakin' news service and their brother had a camera out that day but we never saw mister e.b.s.
_@_v - the emergency broadcast system has long outlived it's usefulness.
However... it is still fun for the occasional 'accidently evacuate the entire state insted of test'. -laughs-
:p
What they SHOULD do is replace the emergency text with "You have no chance to survive make your time".
Warning of impending nuclear attack translated from Japanese by computer: "You are on the way to destruction. You have no chance to survive make your time."
And then they could invade and transmit, "All your base are belong to us."
If I saw a warning to evacuate the state, I would experience an evacuation, but I don't mean "the state".
Comments on this entry are closed
Previous: Call-center hold audio | Main | Next: Days Inn shower handle
It would seem that there isn't any approvals or failsafes built in if a miskeying can cause this.
Posted by: Carlos Gomez at February 2, 2005 01:32 PM