A project to make businesses more aware of their customer experience, and how to fix it. By Mark Hurst. |
About Mark Hurst | Mark's Gel Conference | New York Times Story on This Is Broken | Newsletter: Subscribe | RSS Feed |
Search this site:
Categories:
- Advertising
- Current Affairs
- Customer Service
- Fixed
- Food and Drink
- Just for Fun
- Misc
- Not broken
- Place
- Product Design
- Signs
- Travel
- Web/Tech
Previous: Drug bottles | Main | Next: Albertson's supermarket cart sign
June 8, 2004 12:01 AM
Broken: T-Mobile coverage map
The colors for T-Mobile service and T-Mobile roaming service on their coverage maps are noticeable similar, to say the least. This is obviously not a mistake. You can check your city, here.
T-mobile is really weird. The map shows Madison WI is in roaming zone, but I incurred no roaming charges there... *shrugs*
Dude t-mobile has NO-Roaming charges throughout the USA,PR,and USVI thats y you didnt have anychages
I just got slammed with a $350 bill from T-Mobile for a cell phone I returned using T-Mobile's mailing label (us postal). I was told that they never recieved the phone. I have made severial phone call's to their support people and get all kinds of bizzare responses from "you should have used Fed-ex" to "There is nothing we can do for you". Each time I inquire about the status of my inquire I have been told that the last report is for some reason "blank" but they will get back to me. It's been 2 weeks and they have not called me yet! I now think they are playing games with me and don't want to honor the warrenty. I need to know if any else has had problems like this.
hello t-mobile company, i have a t-mobile phone and i cann't get a service in morganfield, kentucky. i got this phone from columbus, ohio with the zip code of 614
Comments on this entry are closed
Previous: Drug bottles | Main | Next: Albertson's supermarket cart sign
I tried to check a city that I will be visiting, it's in Arkansas, and Arkansas is not a listed state. There, howevere shows coverage in that state, just cannot tell if this city will have service.
Posted by: Lisa at June 16, 2004 04:00 AM