A project to make businesses more aware of their customer experience, and how to fix it. By Mark Hurst. |
About Mark Hurst | Mark's Gel Conference | New York Times Story on This Is Broken | Newsletter: Subscribe | RSS Feed |
Search this site:
Categories:
- Advertising
- Current Affairs
- Customer Service
- Fixed
- Food and Drink
- Just for Fun
- Misc
- Not broken
- Place
- Product Design
- Signs
- Travel
- Web/Tech
Previous: Macromedia Central install | Main | Next: Yahoo! Weather forecast
May 12, 2004 12:01 AM
Broken: Lost cat ad
I clipped this from my town's free local newspaper, "The Wycombe Star." It's an ad which reads, "LOST; Pretty black and white semi fluffy Cat, wearing a pale blue collar." But the associated picture is clearly not a cat-- it's a rabbit!
I'm more interested that the cat, if that's infact what they lost, is listed as merely "semi-fluffy". So, it's not one of your regular issue "fully-fluffy" type creatures. No, we couldn't spring for the completely fluffy package, that was just way out of our price league. No, we could only afford the partially fluffy option, but it's still plenty soft enough for casual petting.
Wait... do I phone the owner or the rabbit? I'm so confused. :(
And "Cat" being the name doesn't make sense, either. If it was a cat named Bubbles, would it be "Lost: Black and white Bubbles?" Makes no sense. There's no SENSE here. THERE'S NO WAY TO FIX IT!!!
i have to agree with rhorsman here on the name of the rabbit... "Cat" could possibly be the name of the rabbit, maybe it was named by a smaller child that thought it looked like a cat... i'm just guessing though... could be wrong...
If you actually read the ad, you could see that "Cat" can't possibly be the animal's name.
It says:
"Lost: Pretty black and white semi fluffy Cat, wearing a pale blue collar."
My guess is that the picture goes with another ad, but because of the way it was cut from the newspaper, all context is lost and it appears very broken. In that case, the original clipping is broken.
1) I don't think anyone will ever read this
2) How do you call the owner if they don't post a phone #???
There was a phone number! It was crossed out in the picture so that people (like telemarketers, maybe?!) can't call them.
Comments on this entry are closed
Previous: Macromedia Central install | Main | Next: Yahoo! Weather forecast
Cat is capitalized. Maybe it's a rabbit named Cat. Still broken of course, just in a different way.
Posted by: rhorsman at May 12, 2004 10:25 AM