A project to make businesses more aware of their customer experience, and how to fix it. By Mark Hurst. |
About Mark Hurst | Mark's Gel Conference | New York Times Story on This Is Broken | Newsletter: Subscribe | RSS Feed |
Search this site:
Categories:
- Advertising
- Current Affairs
- Customer Service
- Fixed
- Food and Drink
- Just for Fun
- Misc
- Not broken
- Place
- Product Design
- Signs
- Travel
- Web/Tech
Previous: Salon Premium signup (fixed!) | Main | Next: The Gap's placement of jeans
April 12, 2004 12:01 AM
Broken: Wacky warning labels
The winners of the Seventh Annual Wacky Warning Label Contest were announced recently. The fishing lure shown in the image took fourth place this year with the warning label: "Harmful if swallowed."
Comments on this entry are closed
Previous: Salon Premium signup (fixed!) | Main | Next: The Gap's placement of jeans
I'll tell you what's broken here: the so-called tort reform movement, of which the group sponsoring the contest is a part. Corporations are using the outlier cases as ammunition in their effort to shield themeselves from lawsuits and responsibility for the defective products they manufacture and sell.
There are many, many nonsensical lawsuits filed by corporations, but you never see them mentioned in the tort reform campaign.
Posted by: D.F. Manno at April 13, 2004 11:12 AM