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August 25, 2003 06:00 AM

Broken: Toaster oven

Jeff Garbers writes:

We purchased a Toastmaster TTOB4RL toaster oven a few weeks ago. Aside from the fact that it doesn't toast consistently, and that there are several reports on Amazon of this particular device exploding and blowing broken glass across the room, it has a pretty blatant design failure as well: it doesn't make any noise when the toast is done.

According to the instructions:

"NOTE: Watch toast until desired color is achieved and shut off unit manually by opening the oven door. This will shut the unit off without damaging the oven."

So while we're preparing breakfast for a spouse and three preschoolers, we're supposed to stand in front of this device (right in the blast path, if the Amazon reviews are to be believed) and MONITOR it?

This note also carries an implied warning that there is some way to shut the unit off that WILL damage the oven... wonder what it is?

Comments:

A similar Toastmaster - possibly the same model - features a pull-out liner which is supposed to make cleaning easier. Unfortunately, the wire rack is very tightly fit into this liner so trying to slide the rack out to get your toast means that the whole liner comes out. I called customer dis-service at Toastmaster to inquire about this. Their response was "Oh, that's the way we meant it to be". Too late to take it back for a refund, too expensive to throw away, I gave it to the wife's kid.

Posted by: Mat at November 3, 2003 04:02 PM

I had an older model of this thing. The lack of a bell when done drove me crazy, but I eventually accepted it and moved on since all toasters now are silent, even the digital computer controlled ones.

So I got used to not expecting to hear a bell.

This came in handy when a friend decided to make some toast. She put it in there and turned the knob and announced that toast was coming. When 3 minutes later, no ding, well that was to be expected since they don't ding no more. After ten minutes, the toast caught on fire, melted the oven, and caught the kitchen on fire. We were able to put it out but it caused a bit of damage and risked the lives of many people in the apartment building I lived in.

The design of the toaster remains the same many years later. Other toasters have copied the functions. Toasters do not ding and turning a knob to make toast can result in the house being burned down.

Posted by: J. Scott at July 2, 2004 05:27 PM

Last night I put 3 breadsticks in to toast. When the light went off (signaling they were done) I opened the door and the glass exploded all over the kitchen, showering me with burning chunks of safety glass. I have several burns on my feet and in my brand new kitchen floor. The service call center was very nice when I called and explained it to them, and assured me it would be dealt with within 24 hours. Have very many others experienced this?

Posted by: kari at December 7, 2004 11:21 AM

Yes! The glass door on our Toastmaster toaster oven model TTOB4RL exploded last week. My husband had just asked me if the toast is done, and I was about to turn around to peer into the oven when I heard an explosion. After I saw (on Amazon.com reviews) that Toastmaster had already been informed of this danger, I felt furious, and that's how I feel right now. I wrote them an email on 1/16 with the heading EXTREME DANGER TO THE PUBLIC (no reply). I submitted a report to the US Consumer Product Safety Commission today, and I hope others have and will do the same. (It's an easy online form.) I'm sickened to think that my little boy (or anyone) could have been blinded and/or burned by a shard of blistering hot glass!! It's unconscionable that they didn't issue a recall years ago when the first person alerted them to the danger. Please spread the word, everyone, that this product is DANGEROUS. I will not rest until this product is recalled and the company held responsible.

Posted by: Lorie at January 20, 2005 12:17 AM

THE KITCHEN NIGHTMARE OF A LIFETIME...

EVEN WORSE THAN PUREEING YOUR HAND IN A BLENDER...

EVEN WORSE THAN BURNING YOUR FOOD...

OR DISPOSING OF THINGS YOU DIDN'T WANT TO PUT IN THE GARBAGE DISPOSER OR TRASH COMPACTOR...

OR CHOPPING YOUR HAND OFF OR STABBING YOUR HEART WITH A KNIFE (AND A HOT ONE AT THAT!)

OR GOING HUNGRY...

A TOASTER OVEN MAKES WAY TO A NICE FAMILY'S KITCHEN!

ONE MORNING, A NICE MOTHER MAKES TOAST AND POP-TARTS FOR THE WHOLE FAMILY WHEN SUDDENLY, THE OVEN GETS HOTTER AND HOTTER AT BOTH LOW AND MEDIUM SETTINGS, AND SUDDENLY...

BOOOOOOOOOOOOOOOOOOOOOOOOOOOOM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

THE GLASS DOOR EXPLODES, SENDING SHARDS OF GLASS AT 5000 MPH THROUGH EVERY BODY OF THE FAMILY! THE KITCHEN SETS ON FIRE, AS WELL AS THE WHOLE HOUSE (THE WORST COMES FROM THE OVEN ITSELF!!!!!!!!!!!!).

NO ONE (I MEAN, NOT ONE SINGLE FAMILY MEMBER) ESCAPED THE BURNING INFERNO.

Toastmaster TTOB4RL Toaster Oven... THE TOASTER FROM H-E-DOUBLE HOCKEY STICKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Posted by: sethn172 at January 29, 2005 11:48 PM

Let ToastMaster improve the glass door!

William

Posted by: William at June 24, 2005 06:23 PM

is this interesting to anyone else? : "Special Offer: Save $25 on your order today when you spend $125 on Kitchen & Housewares or Bed & Bath products. Offer valid through November 27, 2005. (Applies only to products sold by Amazon.com. Does not apply to products sold on our site by ... Amazon.com ...)"

Posted by: genpollux at October 29, 2005 10:47 PM

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