A project to make businesses more aware of their customer experience, and how to fix it. By Mark Hurst. |
About Mark Hurst | Mark's Gel Conference | New York Times Story on This Is Broken | Newsletter: Subscribe | RSS Feed |
Search this site:
Categories:
- Advertising
- Current Affairs
- Customer Service
- Fixed
- Food and Drink
- Just for Fun
- Misc
- Not broken
- Place
- Product Design
- Signs
- Travel
- Web/Tech
Previous: (and fixed) Los Angeles highway sign | Main | Next: CD burner installer
July 28, 2003 06:00 AM
Broken: Subway safety sign
John Payne points out this example from the New York City subway system:
These signs can be found throughout the NYC subway system when construction is going on. I've always thought it was funny that, to the user, the first sign is really just a setup for the second sign (so people know what RCA means). And somehow, despite the two large yellow signs, people still don't get it!
it's not broken, just information pollution.
The acronym WNN. (Was Not Necessary).
If it's meant for company workers ONLY, they should know what an RCA is already. Probably the guy/gal who made this sign thought acronyms were cool... :-)
We all know that RCA is a giant audio company but woulnd't to argue your point mean that RCA is (Restricted Clearance Area)? I mean people of NYC are not stupid they just don't give a shit and will stand whereever they feel like it...lol
Comments on this entry are closed
Previous: (and fixed) Los Angeles highway sign | Main | Next: CD burner installer
When I first read the signs. I didn't get it either. I guess my mind just skimmed over the part in parens.
A better single sign would read.
CAUTION
Restricted Clearance
Do not wait in this area to enter train.
Simple and to the point, without trying to redefine an acronym in a persons mind. I mean, RCA is a company after all :)
Posted by: Age at November 6, 2003 04:04 PM