In Search of E-Commerce, from Mark Hurst and goodexperience.com

About the Authors

Robert Seidman

Robert Seidman is a well-known new-media industry analyst, commentator and consultant who has been intimately involved with the online world for more than a decade. Over the years, he has built relationships with today’s major online newsmakers, including Steve Case of America Online and Halsey Minor of CNET. His newsletter, Robert Seidman's Online Insider, reached tens of thousands of subscribers and was one of the Internet's most authoritative and popular choices for information on current and future industry trends.

Robert is available by e-mail at this address: robert dot seidman at gmail dot com

Mark Hurst

Mark Hurst is the founder and president of Creative Good.

Mark Hurst's bio

goodexperience.com, the site he writes, discussing the customer experience online