Focus on customer experience, user experience, human experience...
By Mark Hurst
All projects: Gel, Good Todo, Games, Uncle Mark, Bit Literacy
Speaking about customer experience, and speed, in Singapore: Council member and past Gel speaker David McQuillen, now heading up customer experience at OCBC Bank there.
Best-of, Bit Literacy, Broken, Column Archive, Customer Experience, Fun Stuff, Gel, Interviews, Quick Posts