All projects: Gel, Jobs, Gootodo, Games, Uncle Mark, Goovite, Blog, Bit Literacy
On patient navigators
A patient navigator can improve the patient experience as much, or more, than expensive technology investments. Most often these navigators are laypeople, possibly retirees, with some experience with the health care system:
Studies have found that patients recover better with a navigator to coordinate doctors' appointments, facilitate telephone contact between patients and doctors, arrange rides, help with insurance forms, and help patients prepare their questions for the doctor.
