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Apr 22, 2008
WSJ on ease-of-use in corporate software:
... more business-software firms aim to simplify their products by mimicking the look and feel of familiar Web sites. ... Employees "just don't want to be bothered" with training courses...Online software offered by Salesforce.com Inc., which boasts 1.1 million subscribers to its sales-management service, "was basically a replica of the Amazon.com user interface," Chief Executive Officer Marc Benioff said.
(tx, phil)
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