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Dining experiences from Danny Meyer

David Yee tells of a great customer experience at Danny Meyer's Shake Shack here in Manhattan. I'll agree that every dining experience I've had at Meyer's restaurants - Union Square Cafe, Gramercy Tavern, Eleven Madison Park, Tabla - has met or (more often) exceeded expectations.

Note: I've never seen a billboard, poster, commercial, promotion, or ad of any sort for any of Danny Meyer's restaurants. Yet they're always packed with enthusiastic customers (and equally enthusiastic staff).

(via three-time Gel attendee jason kottke)

P.S. Seth has a similar take on another experience.





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"...the Elements of Style for the digital age."
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Bit Literacy, the book by Mark Hurst, shows how to solve email and info overload.